APAR status
Closed as program error.
Error description
the splash screen comes up, the progression tab completes and the node opens, but after a few seconds, the workflow screen displays the following error: 'Page Initialization (at client) Component error: (0x800a01a8) Component Description: Object required Script catching error: Planning22.htm::onRefreshState:catch' - it affects 'most users', and all applications, - it's intermittent, some days do not happen at all, and other days a lot of times - only affects rich client, classic client does not seem to experience that problem - even with this error message in the workflow page, the node keeps open and workable at the same time. - if they refresh the page (pressin F5, per exemple), the workflow page displays correctly again (do not have to re-authenticate)
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * most of the users of that environment * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Customer should install 10.1 to resolve this issue. * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PM05794
Reported component name
COG PLAN CONTRI
Reported component ID
5724W23CO
Reported release
840
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2010-01-22
Closed date
2010-10-27
Last modified date
2010-10-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG PLAN CONTRI
Fixed component ID
5724W23CO
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"840","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
08 August 2024