APAR status
Closed as program error.
Error description
Found during Field Training by Matt Ohmes and multiple students in taking the BV What's New 8.4.1 Course This was the problem in BV 8.4.1 where when we restore backups, sometimes we can no longer see the visualization display for lists and hierarchies. As you may recall, I ran into it once when I was developing the internal training and Lesly ran into it every time she tried to restore a backup on her image. Well, it happened again in my class yesterday. It happened to me in a demo to the class and it happened to one student (Julie Eisenhower) during her workshop. Luckily, I had a snapshot I could restore but Julie had to essentially start over by unzipping her image from scratch. Julie tried downloading Firefox and it got her past the display problem, but almost immediately, she got the 'Loading...' message on her screen that wouldn't go away. This sounds exactly like what Lesly ran into when she tried Firefox. (GJ - I think he meant to say IE here)
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All users who have created a Business Viewpoint * * Administration backup using a DB2 Repository. * **************************************************************** * PROBLEM DESCRIPTION: * * After restoring a Business Viewpoint Backup , users are * * unable to view any content in Business Viewpoint Studio . * * The original repository in which the backup was created was * * DB2, but the restore repository could be DB2, Oracle or SQL * * Server. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos 8 Business Viewpoint 8.4.1 Fix Pack 1 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PM02693
Reported component name
COG8 BUS VIEWPT
Reported component ID
5724W82BV
Reported release
841
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2009-12-03
Closed date
2010-06-14
Last modified date
2010-06-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG8 BUS VIEWPT
Fixed component ID
5724W82BV
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSWRXS","label":"Cognos 8 Business Viewpoint"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"841"}]
Document Information
Modified date:
08 August 2024