APAR status
Closed as program error.
Error description
When editing the properties of a multi-page dashboard and selecting "Select an entry" it generates an error with IIS and cognosisapi.dll as follows:????? ??????? ******************************* ??? The instruction at "0x10005206" referenced memory at? "0x00000004". The memory could not be "read".??? ??????? Click on OK to terminate the program??? Click on CANCEL to debug the program??? ******************************* ???? ??????? This is seen in the Event Viewer logs:??? ******************************* ??? Faulting application w3wp.exe, version 6.0.3790.3959, faulting module cognosisapi.dll, version 8.4.2137.0, fault address 0x00005206.??????? ??????? For more information, see Help and Support Center at? http://go.microsoft.com/fwlink/events.asp?? ******************************* ???? ??????? If enough of these errors occur it will disable the application pool and the IIS process will have to be restarted to reactivateit.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.1 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PM00255
Reported component name
COG8 BI INST CO
Reported component ID
5724W12IC
Reported release
840
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-11-02
Closed date
2012-05-07
Last modified date
2012-05-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG8 BI INST CO
Fixed component ID
5724W12IC
Applicable component levels
RA10 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.4","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
15 November 2022