IBM Support

PK96220: MEMORY LEAK IN SERIES7 PROVIDER OS SIGNON

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The memory leak is coming from following function
    parmDoc->loadXML( xml.c_str(), xml.size() )
    This function is called AMs AccessAPI module.
    
    Original Description:
    
    There is memory leak in Series7 provider for OS Signon.
    
    Run PerfMom and moniter the private bytes, there are about 10MB
    over 10 minutes. ( Running Logon/Search/Logoff )
    
    Run Purify, and find that the leak is from the AccessAPI:
    AS_Terminate().
    
    AS_Terminate() is called for every call to clear Series7
    namespaces session( through logoff/ passport expired).
    For each session clearup, there are about 725 bytes leak.
    
    Purify sow that the leak is from Series7 AccessAPI:
    Namespace::_loadAuditLoggingConfigInfo().
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos 8 Business Intelligence 8.3 Fix Pack   *
    * 5.                                                           *
    *                                                              *
    * Upgrade to IBM Cognos 8 Business Intelligence 8.4.1.         *
    ****************************************************************
    

Problem conclusion

  • Fix in code.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PK96220

  • Reported component name

    COG8 BI INST CO

  • Reported component ID

    5724W12IC

  • Reported release

    840

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-09-15

  • Closed date

    2009-12-09

  • Last modified date

    2009-12-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG8 BI INST CO

  • Fixed component ID

    5724W12IC

Applicable component levels

  • R841 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.4","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
15 November 2022