APAR status
Closed as program error.
Error description
Getting intermittent error when scheduling reports on the following environment: 1) Distributed 32bit cognos 8.4 install on windows 2003 server SP2 64-bit 2) Distributed environment is as follows: - Content manager only install on one server - Content manager and report server install on another server - Report Server install on another server - Gateway install on another server 3) Gateway is running on IIS 6.0 4) Content store database is MS SQL server The error message seen on report run history is: DPR-ERR-2056 The Report Server is not responding. Handler trace back: [the_dispatcher] com.cognos.pogo.handlers.performance.PerformanceIndicationHandle r [the_dispatcher] com.cognos.pogo.handlers.logic.ChainHandler [service_lookup] com.cognos.pogo.handlers.engine.ServiceLookupHandler [load_balancer] com.cognos.pogo.handlers.logic.ChainHandler [lb_forwarder] com.cognos.p2plb.clerver.LoadBalanceHandler [batchreportservicechain] com.cognos.pogo.handlers.logic.ChainHandler [warptask_with_authenticate] com.cognos.pogo.handlers.logic.ChainHandler [do_batch_warp] com.cognos.pogo.handlers.logic.ChainHandler [warptaskmtaChain] com.cognos.pogo.handlers.logic.ChainHandler [warptaskmta] com.cognos.pogo.reportservice.BatchReportServerHandler Rerunning the report works without any issues. Also the above error appears intermittently and sometimes the report executes without any issues for hours. Please follow steps in the testcase tab to reproduce the problem.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.1 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PK93182
Reported component name
COG8 BI COG CON
Reported component ID
5724W12CC
Reported release
840
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-08-05
Closed date
2010-10-28
Last modified date
2010-10-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG8 BI COG CON
Fixed component ID
5724W12CC
Applicable component levels
RA10 PSN
UP
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Document Information
Modified date:
28 October 2010