APAR status
Closed as program error.
Error description
A documentation update has been requested as follows: When downloading any FixPack from the Cognos website there are steps outlined showcasing installation steps and then refer back to the Installation and Configuration guide. When a client uses a 3rd party application server there is no direction to redeploy the application back to the app server afterwards. It was suggested to add verbiage to this effect. For example: **************************************************************** NOTE: If a third-party application server is being used such as Websphere, Weblogic or JBOSS, the application MUST be redeployed after applying the fixpack to the environment. Please consult the Installation and Configuration Guide, chapter 13: Configuring IBM Cognos 8 for an Application Server other than Tomcat under the sub-heading Configure IBM Cognos Components to Run Within the Application Server for further instructions. **************************************************************** Benefit: This would have deterred at least one PMR which lasted almost a month until we discovered the redeploy process was not being done properly.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.1 * ****************************************************************
Problem conclusion
Updated in documentation
Temporary fix
Comments
APAR Information
APAR number
PK92798
Reported component name
COG8 BI COG CON
Reported component ID
5724W12CC
Reported release
830
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-07-30
Closed date
2010-10-28
Last modified date
2010-10-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG8 BI COG CON
Fixed component ID
5724W12CC
Applicable component levels
RA10 PSN
UP
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Document Information
Modified date:
28 October 2010