PK84574: Exiting Report Server w/o logging out causes err: Your administr ator has not specified a Rational Report Management Server

APAR status

• Closed as Vendor Solution.

Error description

• 7.1: Exiting Report Server without logging out causes an error:
  Your administrator has not specified a Rational Report Managemen
  t Server
  

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

• This is not a CQWeb problem.  It is caused the default
  behavior of how WebSphere and Jazz Server handle sessions.
  By default, both use cookie "JSESSIONID" to track sessions
  and both set the path to "/".  So, when you log into the
  Jazz Server, the browser will still try to use the session
  ID from CQWeb. The Jazz server does not know the ID and
  will set a new value.  However, when doing some actions in
  CQWeb again, the browser will use the new Id from the Jazz
  server.  CQWeb server will not recognize this Id and will
  therefore require you to log in again.
  
  The solution can be:
  
  1.  Install the CQ server and the Jazz server on different
  machines.
  2. Configure CQ Server to use a different cookie name such
  as "JSESSIONID_CQWEB" to track sessions and change the path
  to be the application context, e.g., "cqweb".  This can be
  done through the Websphere admin console, e.g.,
  http://9.42.116.218:12060/admin, see
  http://publib.boulder.ibm.com/infocenter/wasinfo/v6r1/topic/
  com.ibm.websphere.express.iseries.doc/info/iseriesexp/ae/tpr
  s_cnfs.html for more.
  
    The basic steps are:
  
    1) Log in into http://9.42.116.218:12060/admin as "admin".
    2) Expand to "Applications -? Enterprise Applications ?
  RationalClearQuestWeb ? Session management"
    3) Check "Override session management"
    4) Follow the link "enable cookies", check cookie name and
  cookie path.
    5) Save the setting.
  
  3. Configure Jazz Server (not sure about the details.)
  
  We tried option 2 and it worked for us.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels