PJ46525: IF EXTERNAL DATA SERVICE IS CONFIGURED, YOU RECEIVE FNRPA0490E ERROR WHEN YOU SAVE A WORK ITEM AFTER YOU UPGRADE.

IBM Case Manager V5.3.3 Interim Fix 12 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 12 for Windows
IBM Case Manager V5.3.3 Interim Fix 12 for Suse Linux
IBM Case Manager V5.3.3 Interim Fix 12 for Linux
IBM Case Manager V5.3.3 Interim Fix 12 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for Linux
IBM Case Manager V5.3.3 Interim Fix 10 for SUSE Linux
IBM Case Manager V5.3.3 Interim Fix 10 for Windows
IBM Case Manager V5.3.3 Interim Fix 10 for Linux for Z
workflow.2102.delta.repository
IBM Case Manager V5.3.3 Interim Fix 9 for AIX
IBM Case Manager V5.3.3 Interim Fix 9 for Linux
IBM Case Manager V5.3.3 Interim Fix 9 for Windows
IBM Case Manager V5.3.3 Interim Fix 9 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 10 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for Linux
IBM Case Manager V5.3.3 Interim Fix 10 for SUSE Linux
IBM Case Manager V5.3.3 Interim Fix 10 for Windows
IBM Case Manager V5.3.3 Interim Fix 10 for Linux for Z

APAR status

• Closed as program error.

Error description

• After you upgrade IBM Case Manager interim fix 006 or later, and
  you have external data service (EDS) configured on your
  solution, you receive a FNRPA0490E error when you try to save a
  work item.
  
  The error message is:
  A value for the <property_name> property does not exist and an
  external data service has specified that a value is required.
  
  A similar error is logged in the application server logs:
  
  [20-4-21 8:17:14:334 CEST] 000008be SystemOut O
  CIWEB.ICMAPIPlugin Error: [<user_name> @ <client_ip_addr>]
  [REQUEST 878]
  com.ibm.ecm.extension.icm.services.impl.StepElementService.execu
  te()
  com.ibm.casemgmt.api.exception.CaseMgmtException: FNRPA0490E A
  value for the <property_name> property does not exist and an
  external data service has specified that a value is required.
  at
  com.ibm.casemgmt.api.exception.CaseMgmtException.createException
  (CaseMgmtException.java:94)
  at
  com.ibm.casemgmt.api.exception.CaseMgmtException.access$1500(Cas
  eMgmtException.java:62)
  at
  com.ibm.casemgmt.api.exception.CaseMgmtException$ClassBridgeImpl
  .createException(CaseMgmtException.java:442)
  at
  com.ibm.casemgmt.intgimpl.externdata.ExternalProperty.createInva
  lidException(ExternalProperty.java:779)
  at
  com.ibm.casemgmt.intgimpl.externdata.ExternalProperty.validateVa
  lue(ExternalProperty.java:750)
  at
  com.ibm.casemgmt.api.properties.CaseMgmtProperties.finalValidate
  AndMergeExternalPropertiesHelper(CaseMgmtProperties.java:47 3)
  at
  com.ibm.casemgmt.api.properties.CaseMgmtProperties.finalValidate
  AndMergeExternalPropertiesExistingInstance(CaseMgmtProperti
  es.java:451)
  at
  com.ibm.casemgmt.api.properties.CaseMgmtProperties$InstanceBridg
  eImpl.finalValidateAndMergeExternalPropertiesExistingInstan
  ce(CaseMgmtProperties.java:151)
  at com.ibm.casemgmt.api.Case.saveHelper(Case.java:1646)
  at com.ibm.casemgmt.api.Case.save(Case.java:1488)
  at
  com.ibm.ecm.extension.icm.services.impl.StepElementService.updat
  eBusinessObjects(StepElementService.java:380)
  at
  com.ibm.ecm.extension.icm.services.impl.StepElementService.onExe
  cute(StepElementService.java:236)
  at
  com.ibm.ecm.extension.icm.services.ICMBaseService.execute(ICMBas
  eService.java:147)
  at
  com.ibm.ecm.util.PluginUtil.invokeService(PluginUtil.java:1286)
  at
  com.ibm.ecm.struts.actions.PluginAction.executeBaseAction(Plugin
  Action.java:139)
  at
  com.ibm.ecm.struts.actions.BaseActionHandlerImpl.executeAction(B
  aseActionHandlerImpl.java:472)
  at
  com.ibm.ecm.struts.actions.BaseAction.execute(BaseAction.java:10
  1)
  at
  com.ibm.ecm.jaxrs.Actions.loadAndExecuteAction(Actions.java:653)
  at com.ibm.ecm.jaxrs.Actions.handleAction(Actions.java:111)
  at com.ibm.ecm.jaxrs.Actions.handlePostActions(Actions.java:148)
  
  PRODUCTS AFFECTED
  IBM Business Automation Workflow
  IBM Case Manager
  

Local fix

Problem summary

• No additional information is available.
  

Problem conclusion

• A fix is available or will be available that ensures you don't
  receive FNRPA0490E when you save a work item after you upgrade.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CASE MGR CLIENT

• Fixed component ID

  5725A1501

Applicable component levels