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PJ46495: YOU CAN NO LONGER PERFORM DRAG-AND-DROP ACTION ON ITEMS WITHIN THE CASE INFORMATION WIDGET DOCUMENTS TAB AFTER YOU UPGRADE

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APAR status

  • Closed as program error.

Error description

  • Before you upgraded to IBM Content Navigator 3.0.9, you could
    perform a drag-and-drop action on items within the document tab
    of the Case Information widget. The mouse cursor changed when
    you dragged an item. After you upgraded, when you try to perform
     a drag-and-drop action on items within the Documents tab of
    Case Information widget, the mouse cursor no longer changes and
    no action is performed. In some cases, you get a warning message
     that says "There is no file found for the drag-and-drop action.
     The browser you are using might not be supported, or you might
    be doing a drag-and-drop on an empty folder. See the product
    documentation for more information."
    
    PRODUCTS AFFECTED
    IBM Business Automation Workflow
    IBM Case Manager
    

Local fix

  • Use the Action menu to cut and paste items in the Case
    Information widget Documents tab instead of using the
    drag-and-drop action.
    

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available or will be available that ensures you can
    perform drag-and-drop action on items within the Case
    Information widget Documents tab.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PJ46495

  • Reported component name

    CASE MGR CLIENT

  • Reported component ID

    5725A1501

  • Reported release

    533

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-04-13

  • Closed date

    2021-04-16

  • Last modified date

    2021-04-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CASE MGR CLIENT

  • Fixed component ID

    5725A1501

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSCTJ4","label":"Case Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"533","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
12 September 2023