PJ34238: CONDITIONAL EXPRESSION IN P8 PROPERTY MAPPING DOES NOT POPULATE ANY DATA WHEN USING A LIST

APAR status

• Closed as program error.

Error description

• ***PLEASE PROVIDE THE FOLLOWING INFORMATION
  THIS FIELD IS REQUIRED.***
  Description of Problem (full details)
  Story: capture an email if one of the words in the subject line
  matches something in a list.  Populate a property in P8 with
  this word.
  Outcome: This cannot currently be done.
  Process:
  1. Create a list of words and return values (eg. International
  Business Machines | IBM, Microsoft | MS)
  2. Create a rule in your task route that uses "Subject 'is
  like in' List".  (Ignore the fact that 'is like in' is also
  currently broken and will only return true if the whole subject
  line matches one of the values in the list).
  3. In the P8 3.x capture task, configure one of the P8
  properties to use a conditional expression: Configure it the
  same way as the rule (Subject is like in List) so it should
  match on a word and populate the P8 property with the return
  value of that word in the list.
  4. Capture an email where the subject is one of the words in
  the list.
  5. Notice that the P8 property is blank.
  How long has the problem been occurring (recent changes)? :
  Does this occur on more than one station / server? :
  Is there a workaround? :
  What is the impact to the customer/system? :
  Can the problem be replicated on an internal system?  Y or N
  By Who (L3, Support, etc..)
  Steps to Reproduce:
  1
  2
  3
  Actual Results:
  Expected Results:
  Are there any similar or related Defects? If Y provide ECMDB #s
  What logs were collected and where are they located?
  Configuration/Environment :
  Server OS :
  Client OS :
  Database :
  Network:
  App Server :
  Browser :
  Note if non US Language:
  Other Product Component Versions:
  Non Web Environment  Y or N
  

Local fix

Problem summary

• All UsersUnable to capture an email if one of the words in the s
  matches something in a list and subsequently populate a property
  this word.
  Example:
  1. Create a list of words and return values.
  2. In the P8 3.x capture task, configure one of the P8
  properties to use a conditional expression: Configure it as "Sub
  match on a word and populate the P8 property with the return
  value of that word in the list.
  3. Capture an email where the subject is one of the words in
  the list.
  4. Notice that the P8 property is blank.Apply either EMRC 4.0.1-
  

Problem conclusion

• This is resolved by using list lookup expression instead of cond
  itional expression. The new list lookup expression has been adde
  d to both 4.0.1-001 and 4.0.2-001 patches.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  EMAIL MANAGER

• Fixed component ID

  5724R8600

Applicable component levels

• R400 PSY

     UP