IBM Support

PJ34234: LOTUS NOTES ADVANCED SHORTCUTS DO NOT WORK WITH EMRC 4.0.2 AND P 8 4.0

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Lotus Notes Advanced Shortcuts do not work with EMRC 4.0.2 and
P8 4.0
When users click on the email in Notes, instead of opening the
email and displaying it, instead they are prompted to log in
to P8 workplace, after which the email is loaded into the DXL
Viewer.
Dave Mills asked for some information from the customer, this
has been added to this defect for consideration.

Local fix

  • 



Problem summary


    

  • Lotus Notes users with Email Manager Advanced Shortcuts template

    



Problem conclusion


    

  • EM 4.0.2-001 resolves the installation and registration issues w
ith the GA build.  It also includes an updated language file to
display web service and other error messages for troubleshooting
.  This can be installed as an upgrade to an existing client ins
tallation although we recommend uninstalling the existing client
 and reinstalling using the client installer from 4.0.2-001.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PJ34234
    • 

  • Reported component name
    EMAIL MANAGER
    • 

  • Reported component ID
    5724R8600
    • 

  • Reported release
    402
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2008-07-30
    • 

  • Closed date
    2008-11-26
    • 

  • Last modified date
    2008-11-26
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    EMAIL MANAGER
    • 

  • Fixed component ID
    5724R8600
    • 



Applicable component levels


    

  • R402  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCPNJQ","label":"Email Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"4.0.2","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            26 November 2008
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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