A fix is available
APAR status
Closed as program error.
Error description
After upgrading the IBM Rational License Key Server (RLKS) Administration and Reporting Tool (ART) to version 8.1.5, data migration may incorrectly migrate server information if the information is stored in the prior ART instances datastore in an unexpected order. The possible observed symptoms are: - Report data stops on the date of migration. - Possible missing servers in the report selection. - Attempts to stop or remove reporting on the listed servers fail with java exceptions. - The last change log read date will not change from either on or slightly before the migration date. The issue is caused by a logic error in migration where certain server information is not stored in the ART's DB2 tables if the server data is preceded by license checkout data.
Local fix
None. Contact support for assistance in correcting the tables so that data can be collected from agents.
Problem summary
**************************************************************** * USERS AFFECTED: * * Users migrating data from 8.1.4.x version to 8.1.5 or * * 8.1.5.1 version of ART * **************************************************************** * PROBLEM DESCRIPTION: * * If the old ART data is processed in such a way that the * * license server information is not the first piece of * * information available for migration, the migration metadata * * in ART version 8.1.5 or 8.1.5.1 is not correctly updated. * * This leads to problems in Start Reporting operation on the * * concerned License Server Agent and no data is available for * * generating reports. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Upgrade to ART version 8.1.5.2. The data migration now handles out of order license server information and data is made available for report generation.
Temporary fix
Comments
APAR Information
APAR number
PI84417
Reported component name
RATIONAL LICENS
Reported component ID
5648LIC00
Reported release
814
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-07-12
Closed date
2017-09-21
Last modified date
2017-09-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
RATIONAL LICENS
Fixed component ID
5648LIC00
Applicable component levels
R814 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSTMW6","label":"Rational License Key Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"814","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
19 October 2021