APAR status
Closed as fixed if next.
Error description
When the base alias in Apache is defined as /bi/bi, and Cognos Administration is accessed, the images which would be called from /bi/bi/images have the /bi/bi stripped, and try to load from the ServerRoot location as defined in httpd.conf Using any other alias (for example, /ibmcognos/bi) works correctly.
Local fix
Can workaround by placing a copy of the contents of the webcontent folder into the ServerRoot location Alternatively, use a different alias, such as /ibmcognos/bi or /cognos/bi
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Analytic 11.0.6.0 * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PI72732
Reported component name
COG ADMINISTRAT
Reported component ID
5724W12AD
Reported release
A11
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-11-23
Closed date
2017-03-09
Last modified date
2017-03-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
RA11 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
06 March 2023