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PI70573: JBoss DC disconnects from kyjagent after "reload" CLI command

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • ITCAM J2EE Data Collector unexpectedly shuts down after
    the execution of the WildFly  'reload' command
    
    -sh-4.1$ ./jboss-cli.sh --controller=<hostname>:<port>
    [disconnected /] connect
    [standalone@<hostname>:<port> /] reload
    
    JBoss shuts down the Application Server service and restarts it.
    This causes the DC to shutdown but not start up again correctly.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:
    *
    * JBoss EAP 6.x and Wildfly systems monitored by ITCAM.
    *
    ****************************************************************
    *
    * PROBLEM DESCRIPTION:
    *
    * When the JBoss command line interface (CLI) command
    * "reload" is issued, the JBoss server receives a shutdown
    * followed by a start message.  During shutdown message,
    * the ITCAM Data collector also shuts down, but does not
    * restart again during the start message.  Hence, the JBoss
    * application server is shown with "stopped" status on the
    * TEP console and unavailable in ITCAM Managing server.
    *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    release:
    
     | interim fix | 7.1.1.0-TIV-ITCAM_J2EE0-IF0004
    

Temporary fix

  • Restart JBoss server if a "reload" is required.
    

Comments

APAR Information

  • APAR number

    PI70573

  • Reported component name

    ITCAM J2EE JBOS

  • Reported component ID

    5724N95JB

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-10-13

  • Closed date

    2017-04-19

  • Last modified date

    2017-04-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ITCAM J2EE JBOS

  • Fixed component ID

    5724N95JB

Applicable component levels

  • R711 PSY

       UP

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Document Information

Modified date:
27 July 2021