Fixes are available
Rational ClearQuest Fix Pack 12 (8.0.1.12) for 8.0.1
Rational ClearCase Fix Pack 12 (8.0.1.12) for 8.0.1
Rational ClearQuest Fix Pack 2 (9.0.0.2) for 9.0
Rational ClearCase Fix Pack 2 (9.0.0.2) for 9.0
Rational ClearQuest Fix Pack 13 (8.0.1.13) for 8.0.1
Rational ClearCase Fix Pack 13 (8.0.1.13) for 8.0.1
Rational ClearQuest Fix Pack 3 (9.0.0.3) for 9.0
Rational ClearCase Fix Pack 3 (9.0.0.3) for 9.0
Rational ClearQuest Fix Pack 14 (8.0.1.14) for 8.0.1
Rational ClearCase Fix Pack 14 (8.0.1.14) for 8.0.1
Rational ClearQuest Fix Pack 4 (9.0.0.4) for 9.0
Rational ClearCase Fix Pack 4 (9.0.0.4) for 9.0
Rational ClearQuest Fix Pack 15 (8.0.1.15) for 8.0.1
Rational ClearCase Fix Pack 15 (8.0.1.15) for 8.0.1
Rational ClearQuest Fix Pack 5 (9.0.0.5) for 9.0
Rational ClearCase Fix Pack 5 (9.0.0.5) for 9.0
Rational ClearQuest Fix Pack 16 (8.0.1.16) for 8.0.1
Rational ClearQuest Fix Pack 6 (9.0.0.6) for 9.0
Rational ClearCase Fix Pack 6 (9.0.0.6) for 9.0
Rational ClearCase Fix Pack 16 (8.0.1.16) for 8.0.1
Rational ClearCase Fix Pack 17 (8.0.1.17) for 8.0.1
Rational ClearQuest Fix Pack 17 (8.0.1.17) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.1.18) for 8.0.1
Rational ClearCase Fix Pack 18 (8.0.1.18) for 8.0.1
Rational ClearCase Fix Pack 19 (8.0.1.19) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.1.19) for 8.0.1
Rational ClearCase Fix Pack 20 (8.0.1.20) for 8.0.1
Rational ClearQuest Fix Pack 20 (8.0.1.20) for 8.0.1
Rational ClearQuest Fix Pack 21 (8.0.1.21) for 8.0.1
Rational ClearCase Fix Pack 21 (8.0.1.21) for 8.0.1
Rational ClearCase Fix Pack 22 (8.0.1.22) for 8.0.1
Rational ClearQuest Fix Pack 22 (8.0.1.22) for 8.0.1
Rational ClearQuest Fix Pack 23 (8.0.1.23) for 8.0.1
Rational ClearCase Fix Pack 23 (8.0.1.23) for 8.0.1
Rational ClearQuest Fix Pack 24 (8.0.1.24) for 8.0.1
Rational ClearCase Fix Pack 24 (8.0.1.24) for 8.0.1
Rational ClearQuest Fix Pack 25 (8.0.1.25) for 8.0.1
Rational ClearCase Fix Pack 25 (8.0.1.25) for 8.0.1
APAR status
Closed as program error.
Error description
On CQWeb environments with a CQWeb session time-out set to a higher value than the license-time out, CQ licenses corresponding to inactive session are only released after the CQWeb session time-out occurs and not after the (earlier) license time-out. For example, if the licenses are set to time-out after 30 minutes and the CQWeb session is set to time-out after 90 minutes, if a user logs in to CQWeb and does not do anything else, the license is only released after 90 minutes, instead of the expected 30 minutes.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * ClearQuest Web * **************************************************************** * PROBLEM DESCRIPTION: * * If the ClearQuest Web session time-out is set to a higher * * value than the license-time out, licenses for inactive CQ * * Web sessions are only released when the CQ session time-out * * occurs and not after the (earlier) license time-out. This * * could cause CQ Web users to consume too many licenses during * * busy times of the day. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearQuest 8.0.1.12 and 9.0.0.2 Rational Common Licensing has been fixed so that inactive ClearQuest Web sessions are now released correctly according the the license time-out value as opposed to the higher web session time-out value.
Temporary fix
Comments
APAR Information
APAR number
PI64067
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-06-13
Closed date
2016-09-22
Last modified date
2016-09-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R801 PSY
UP
Document Information
Modified date:
17 October 2021