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PI47703: "UNABLE TO LOAD DIAGRAM" ON ATTEMPTS TO LOAD SEQUENCE DIAGRAMS IN IBM RATIONAL SOFTWARE ARCHITECT DESIGN MANAGER WEB CLIENT

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APAR status

  • Closed as program error.

Error description

  • Attempts to view a sequence diagram, uploaded to or imported in
    the IBM Rational Software Architect (RSA) Design Manager (DM)
    server using the Web Client, you get the message "Unable to load
    diagram" and the following error in the rsadm.log:
    2015-08-26 16:24:11,684 [ RSA DM Default Display Thread] ERROR
    m.xtools.rmps.renderingapp.displaythread.Activator  -
    org.eclipse.swt.SWTException: Failed to execute runnable
    (org.eclipse.swt.SWTException: Failed to execute runnable
    (java.lang.IllegalStateException: Workbench has not been created
    yet.))
    2015-08-26 16:24:11,692 [        http-bio-9443-exec-103] ERROR
    xtools.rmpx.common.exceptions.RmpxRuntimeException  - <rdf:RDF
        xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#"
        xmlns:err="http://jazz.net/xmlns/prod/jazz/foundation/1.0/">
      <rdf:Description>
        <err:detailedMessage
    rdf:datatype="http://www.w3.org/2001/XMLSchema#string"
        >
    User: jazz administrator
    https://testdm60.rcsnl.ams.nl.ibm.com:9443/rsadm/com.ibm.xtools.
    rmps.frontservice.contentprovider.IDiagramServiceProvider/http%2
    53A%252F%252Frmps.xtools.ibm.com%252Fnorvo/getTileDescriptor
    org.eclipse.swt.SWTException: Failed to execute runnable
    (org.eclipse.swt.SWTException: Failed to execute runnable
    (java.lang.IllegalStateException: Workbench has not been created
    yet.))
        at org.eclipse.swt.SWT.error(SWT.java:4368)&#xD;
        at org.eclipse.swt.SWT.error(SWT.java:4283)&#xD;
        at
    org.eclipse.swt.widgets.Synchronizer.syncExec(Synchronizer.java:
    196)
    ...
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * "UNABLE TO LOAD DIAGRAM" ON ATTEMPTS TO LOAD SEQUENCE        *
    * DIAGRAMS                                                     *
    * IN IBM RATIONAL SOFTWARE ARCHITECT DESIGN MANAGER WEB CLIENT *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * "UNABLE TO LOAD DIAGRAM" ON ATTEMPTS TO LOAD SEQUENCE        *
    * DIAGRAMS                                                     *
    * IN IBM RATIONAL SOFTWARE ARCHITECT DESIGN MANAGER WEB CLIENT *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • planned for 601
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI47703

  • Reported component name

    RSA DESIGN MANA

  • Reported component ID

    5725D7900

  • Reported release

    600

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-08-27

  • Closed date

    2016-06-21

  • Last modified date

    2016-06-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RSA DESIGN MANA

  • Fixed component ID

    5725D7900

Applicable component levels

  • R600 PSY

       UP

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSRMY8","label":"Rational Software Architect Design Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"600"}]

Document Information

Modified date:
16 October 2021