A fix is available
APAR status
Closed as program error.
Error description
Set a new boolean attribute in Synergy on the tasks Then set the create_associated_task.js trigger in Change to create this boolean attribute on the tasks In Change the boolean attribute is properly created and set when you create a Task using the create_associated_task.js trigger. However, when showing the Task in Change, you cannot modify it. => The following Error is reported in the browser if you try to modify the boolean attribute in Change: Failed to Load Task Data Here is what is in the event.log: ##### 2015/08/13 09:27:38 ERROR: Failed in UI function cs_cmds:CSapi_modify_task(...) Stack trace: com.telelogic.cm.errorapi.CcmIOException at com.telelogic.cm.jrfc.utils.AccentUserInterface$ResultReceiver.e rrHandler(AccentUserInterface.java:751) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor Impl.java:60) ...... 2015/08/13 09:27:38 Killing session 2 2015/08/13 09:27:38 ERROR: PTLoadData Exception: ONLOAD_DATA Stack trace: com.telelogic.cs.ChangeRuntimeException: CRCHG1168E Invalid database or interface. at com.telelogic.cs.dbaccess.LocalDatabaseAccess.getLocalDatabaseTo ken(LocalDatabaseAccess.java:1012) ###### -There is an ACcent error in the ccm_ui.log: ##### 08/13/2015 09:16:28 (639744005) Loading ptcli.cfg from Change run area. 08/13/2015 09:27:38 (640414684) ACcent execution aborted in module cs_cmds, file src/cs/cs_cmds.ac, line 5202 08/13/2015 09:27:38 (640414685) ACcent execution aborted in module crprocess_wrapper, file src/pts/crprocess.ac, line 1476 08/13/2015 09:27:38 (640414685) Warning: operand of generic cast has an incompatible type 08/13/2015 09:27:38 (640414706) IBM Rational Synergy engine exiting. #####
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users. * **************************************************************** * PROBLEM DESCRIPTION: * * Set a new boolean attribute in Synergy on the tasks * * Then set the create_associated_task.js trigger in Change to * * create this boolean attribute on the tasks * * * * In Change the boolean attribute is properly created and set * * when * * you create a Task using the create_associated_task.js * * trigger. * * * * However, when showing the Task in Change, you cannot modify * * it. * * => The following Error is reported in the browser if you try * * to * * modify the boolean attribute in Change: * * Failed to Load Task Data * * * * Here is what is in the event.log: * * ##### * * 2015/08/13 09:27:38 ERROR: Failed in UI function * * cs_cmds:CSapi_modify_task(...) * * Stack trace: com.telelogic.cm.errorapi.CcmIOException * * at * * com.telelogic.cm.jrfc.utils.AccentUserInterface$ResultReceiv * * er.e * * rrHandler(AccentUserInterface.java:751) * * at * * sun.reflect.NativeMethodAccessorImpl.invoke0(Native * * Method) * * at * * sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAcce * * ssor * * Impl.java:60) * * ...... * * 2015/08/13 09:27:38 Killing session 2 * * 2015/08/13 09:27:38 ERROR: PTLoadData Exception: * * ONLOAD_DATA * * Stack trace: com.telelogic.cs.ChangeRuntimeException: * * CRCHG1168E * * Invalid database or interface. * * at * * com.telelogic.cs.dbaccess.LocalDatabaseAccess.getLocalDataba * * seTo * * ken(LocalDatabaseAccess.java:1012) * * ###### * * * * -There is an ACcent error in the ccm_ui.log: * * ##### * * 08/13/2015 09:16:28 (639744005) Loading ptcli.cfg from * * Change * * run area. * * 08/13/2015 09:27:38 (640414684) ACcent execution aborted in * * module cs_cmds, file src/cs/cs_cmds.ac, line 5202 * * 08/13/2015 09:27:38 (640414685) ACcent execution aborted in * * module crprocess_wrapper, file src/pts/crprocess.ac, line * * 1476 * * 08/13/2015 09:27:38 (640414685) Warning: operand of generic * * cast * * has an incompatible type * * 08/13/2015 09:27:38 (640414706) IBM Rational Synergy engine * * exiting. * * ##### * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Fix is available in next planned iFix release of Rational Change 5.3.1.1.
Temporary fix
Comments
APAR Information
APAR number
PI47531
Reported component name
TLOGIC CHANGE
Reported component ID
5724V87CG
Reported release
531
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-08-25
Closed date
2016-03-07
Last modified date
2016-03-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC CHANGE
Fixed component ID
5724V87CG
Applicable component levels
R531 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYQQ2","label":"Rational Change"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"531","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
17 October 2021