Fixes are available
Rational ClearQuest Fix Pack 6 (8.0.1.6) for 8.0.1
Rational ClearQuest Fix Pack 7 (8.0.1.7) for 8.0.1
Rational ClearQuest Fix Pack 8 (8.0.1.8) for 8.0.1
Rational ClearQuest Fix Pack 9 (8.0.1.9) for 8.0.1
Rational ClearQuest Fix Pack 10 (8.0.1.10) for 8.0.1
Rational ClearQuest Fix Pack 11 (8.0.1.11) for 8.0.1
Rational ClearQuest Fix Pack 12 (8.0.1.12) for 8.0.1
Rational ClearQuest Fix Pack 13 (8.0.1.13) for 8.0.1
Rational ClearQuest Fix Pack 14 (8.0.1.14) for 8.0.1
Rational ClearQuest Fix Pack 15 (8.0.1.15) for 8.0.1
Rational ClearQuest Fix Pack 16 (8.0.1.16) for 8.0.1
Rational ClearQuest Fix Pack 17 (8.0.1.17) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.1.18) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.1.19) for 8.0.1
Rational ClearQuest Fix Pack 20 (8.0.1.20) for 8.0.1
Rational ClearQuest Fix Pack 21 (8.0.1.21) for 8.0.1
Rational ClearQuest Fix Pack 22 (8.0.1.22) for 8.0.1
Rational ClearQuest Fix Pack 23 (8.0.1.23) for 8.0.1
Rational ClearQuest Fix Pack 24 (8.0.1.24) for 8.0.1
Rational ClearQuest Fix Pack 25 (8.0.1.25) for 8.0.1
APAR status
Closed as program error.
Error description
In the ClearQuest Windows client > from a request record, customer has created a child task. The child task does not show up on the Request record even after refreshing the record view. When customer do the same thing in the ClearQuest Web interface, they have to refresh the record for the child task to show up in the list view. On the windows client, the new tasks don't show up. Additional Information Originally this was delivered as an RFE https://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe& CR_ID=7964 But it does not work. - This issue started in 7.1.2.3 and continues through to 8.0.1.3 - This is production environment Environment Operating System: Sun Solaris - Solaris is 10, but moving to Solaris 11 soon. Rational ClearQuest 8.0.1.3
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * ClearQuest Web * **************************************************************** * PROBLEM DESCRIPTION: * * After creating a new ClearQuest Web child record from a * * parent, the new record is not automatically visible from the * * parent's child reference list. You must hit the CQ Web * * Refresh button from the parent record to see the new child * * record. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearQuest 8.0.1.6. After creating a new ClearQuest Web child record from a parent, the new record is now automatically visible from the parent's child reference list. You no longer need to press the Refresh button.
Temporary fix
Comments
APAR Information
APAR number
PI28297
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2014-10-23
Closed date
2014-12-16
Last modified date
2015-06-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R800 PSY
UP
R801 PSY
UP
Document Information
Modified date:
14 October 2021