APAR status
Closed as program error.
Error description
If Cognos BI is configured such that the Dispatcher URI for Gateway property has one domain, but the domain in the gateway URL used to access Cognos does not use that domain, users are unable to log in via the Servlet Gateway. After entering credentials and clicking OK, the user is presented with the log in screen again. Logging in via other gateway types (e.g. CGI or ISAPI) works correctly.
Local fix
Edit the cookie settings in Cognos Configuration and specify a D omain property that matches the domain used in the Gateway URL.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.2.0 Fix Pack * * 4 or upgrade to IBM Cognos Business Intelligence 10.2.1 Fix * * Pack 5 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PI20936
Reported component name
COG CONNECTION
Reported component ID
5724W12CC
Reported release
A20
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-06-26
Closed date
2014-10-14
Last modified date
2014-11-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG CONNECTION
Fixed component ID
5724W12CC
Applicable component levels
RA20 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWN","label":"Portal v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A20","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
10 November 2014