Fixes are available
Rational License Key Server Fix Pack 3 (8.1.4.3) for 8.1.4
Rational License Key Server Fix Pack 4 (8.1.4.4) for 8.1.4
Rational License Key Server Fix Pack 5 (8.1.4.5) for 8.1.4
Rational License Key Server Fix Pack 6 (8.1.4.6) for 8.1.4
Rational License Key Server Fix Pack 7 (8.1.4.7) for 8.1.4
Rational License Key Server Fix Pack 8 (8.1.4.8) for 8.1.4
Rational License Key Server Interim Fix 1 for 8.1.4.8
Rational License Key Server Administration and Reporting Tool Fix Pack 9 (8.1.4.9) for 8.1.4
APAR status
Closed as program error.
Error description
Attempts to run an IBM Rational Product with a long License Variable results "program termination" by the Operating System. ADDITONAL DESCRIPTION This can affect any IBM Rational Product. So far, this has been reported to affect the following: IBM Rational Rhapsody IBM Rational Publishing Engine SYMPTOM When you attempt to run the IBM Ratioanl Product, the program crashes with the error message '... application has stopped responding'. Results: The IBM Rational Product crashes before loading because Microsoft Windows Terminates the applliction. Steps to Reproduce: 1. Install the Rational Product 2. Set the Environment Variable (depending on Prodcut or Operating System this will be eihter LM_LICENSE_FILE or TELELOGIC_LICENSE_FILE) to the path of your license, and add additional paths until the length of the Value string is greater then 500 characters. 3. Run the IBM Rational Product. CAUSE When the IBM Rational Product is waiting on the IBM Rational License Key Server to respond. The license variable is too long (greater than 500 characters) for IBM Ratioanl License Key Server. WORKAROUND Reduce the number of characters to be less than 500 in your Environment Variable (LM_LICENSE_FILE / TELELOGIC_LICENSE_FILE).
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of Rational products that use environment variable * * like TELELOGIC_LICENSE_FILE to point to the license server. * **************************************************************** * PROBLEM DESCRIPTION: * * If the value of environment variable TELELOGIC_LICENSE_FILE * * is longer than 500 characters, then the application using * * this environment variable may crash. * * * * * * As a workaround, customer can use the value of the * * environment variable to shorter than 500 characters. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
RLKS 8.1.4.3 client library has the fix for this. Customer can now have environment variables with values of any length even larger than 500. To avail this fix, the Rational product needs to take the 8.1.4.3 licensing library.
Temporary fix
Comments
APAR Information
APAR number
PI18495
Reported component name
TLOGIC RHAPSODY
Reported component ID
5724V74RP
Reported release
814
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-05-22
Closed date
2014-11-21
Last modified date
2015-01-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
RATIONAL LICENS
Fixed component ID
5648LIC00
Applicable component levels
R814 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSTMW6","label":"Rational License Key Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"814","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
07 January 2022