APAR status
Closed as program error.
Error description
Client is on Cognos TM1 10.2 FP1 and Insight 10.2.1 FP1. They would like to connect to TM1 by launching Cognos Insight and hitting the "Connect to IBM Cognos TM1" button.??If they have 2 different TM1 servers listed in the fpmpsvc_config.xml file and they are not an admin on the first TM1 server listed in the file, it does not let them connect to TM1. It provides an error saying you do not have the necessary permissions to connect. They are an admin on the second server listed though. ??However, if I switch the server names within the config file, they are able to connect to TM1.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Please upgrade to Cognos Insight 10.2.1.2 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PI17377
Reported component name
TM1 SERVER
Reported component ID
5724W49SE
Reported release
A20
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-05-06
Closed date
2014-07-11
Last modified date
2014-07-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TM1 SERVER
Fixed component ID
5724W49SE
Applicable component levels
RA20 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
21 September 2021