Fixes are available
APAR status
Closed as program error.
Error description
Customer is seeing license denial issues because some license are being held longer than they should be. Running 'ccmdb refresh' on each dB once every day. This seems to help (but not remove all) hung licenses.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** Customer is seeing license denial issues because some license are being held longer than they should be. This issue appears to be more specific if users do not logoff from Synergy client.
Problem conclusion
We have enhanced the License handling, it requires external simple script.
Temporary fix
Comments
APAR Information
APAR number
PI16737
Reported component name
TLOGIC SYNERGY
Reported component ID
5724V66SN
Reported release
710
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-04-24
Closed date
2014-06-23
Last modified date
2014-11-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC SYNERGY
Fixed component ID
5724V66SN
Applicable component levels
R710 PSN
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSC6Q5","label":"Rational Synergy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
22 December 2020