APAR status
Closed as program error.
Error description
The customer's TM1 application is executing a time controlled chore, invoking a TI process which executes the TI fct SaveDataAll.?? ??Occassionally, but quite often, the execution of the time controlled chore crashes their TM1 Server.????The server crash is reproducible when using the TM1 10.2.0 Server for Windows x64, it is not reproducible when using the TM1 10.1.1 Server for Windows x64, with TM1 10.1.1 Server for Windows x64 the time controlled chore executing a SaveDataAll operation is always successfully executed.????The customer upgraded to TM1 10.2.0.1 Server for Windows x64, but they are still hit by these TM1 server crashes.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Please upgrade to IBM Cognos TM1 10.2 Fix Pack 1 Interim Fix * * 1 (10.2.0.1.1) * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PI10040
Reported component name
TM1 SERVER
Reported component ID
5724W49SE
Reported release
A20
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-01-21
Closed date
2014-02-27
Last modified date
2014-02-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TM1 SERVER
Fixed component ID
5724W49SE
Applicable component levels
RA20 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
21 September 2021