APAR status
Closed as program error.
Error description
When starting the mobile services, the authentication source is authenticated with all the mobile users in the user mobile table, this will happen to certain users in excess of 3 times and lock them out of their authentication source
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description * **************************************************************** * RECOMMENDATION: * * Upgrade to Cognos Mobile 10.2.1 FP4 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PI09750
Reported component name
COG MOBILE
Reported component ID
5724W20GM
Reported release
A20
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-01-16
Closed date
2014-05-06
Last modified date
2014-05-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG MOBILE
Fixed component ID
5724W20GM
Applicable component levels
RA21 PSN
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEN9H","label":"IBM Cognos Mobile"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
22 March 2021