Fixes are available
Rational Asset Manager Fix Pack 1 (7.5.2.1) for 7.5.2
Rational Asset Manager Fix Pack 2 (7.5.2.2) for 7.5.2
Rational Asset Manager Fix Pack 3 (7.5.2.3) for 7.5.2
Rational Asset Manager Fix Pack 4 (7.5.2.4) for 7.5.2
Rational Asset Manager 7.5.3
Rational Asset Manager 7.5.3.1
Rational Asset Manager 7.5.3.2
Rational Asset Manager 7.5.3.3
Rational Asset Manager 7.5.4
Rational Asset Manager 7.5.4.1
Rational Asset Manager 7.5.4.2
Rational Asset Manager 7.5.4.3
Rational Asset Manager 7.5.4.4
Rational Asset Manager 7.5.4.5
Rational Asset Manager 7.5.4.6
Rational Asset Manager 7.5.4.7
Rational Asset Manager 7.5.4.9
Rational Asset Manager 7.5.4.8
Rational Asset Manager 7.5.4.10
APAR status
Closed as program error.
Error description
Bulk Owner feature removes original asset owner. How to Reproduce: 1. Search for a an asset 2. Click on Bulk icon (Modify these assets) button 3. Select the asset ? Click on the Owner button 4. Add a new owner to the asset (note I don't remove the existing owner.) 5. Save Result: RAM 7.5.2 removes the original owner and replace it with a new owner. This issue also occurs when you want to add multiple owners to 1 asset. Workaround: There is no workaround for this issue. User cannot use bulk to add additional users to their assets.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * RAM * **************************************************************** * PROBLEM DESCRIPTION: * * Bulk Owner feature removes original asset owner. * * * * How to Reproduce: * * * * 1. Search for a an asset * * 2. Click on Bulk icon (Modify these assets) button * * 3. Select the asset > Click on the Owner button * * 4. Add a new owner to the asset (note I don't remove the * * existing owner.) * * 5. Save * * * * Result: ¶ RAM 7.5.2 removes the original owner and replace * * it with a new owner. ¶ This issue also occurs when you want * * to add multiple owners to 1 asset. ¶ * * * * Also, when digging into the problem , it was found that the * * bug also caused that it's impossible to delete an existing * * owner. * * * * Workaround: * * There is no workaround for this issue. ¶ User cannot use * * bulk to add additional users to their assets. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Fixed in https://jazz.net/jazz02/resource/itemName/com.ibm.team.workitem. WorkItem/99473
Temporary fix
Comments
APAR Information
APAR number
PI04828
Reported component name
RATL ASSET MGR
Reported component ID
5724R4200
Reported release
751
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-10-25
Closed date
2014-06-15
Last modified date
2014-06-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
RATL ASSET MGR
Fixed component ID
5724R4200
Applicable component levels
R752 PSY
UP
Document Information
Modified date:
28 April 2022