IBM Support

PH61604: COGNOS FOR MICROSOFT OFFICE FAILS WITH UNHANDLED EXCEPTION WHEN SELECTING OUTPUTS

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • When a report with multiple outputs is opened in Cognos for
    Microsoft Office and an output is select from dropdown, it fails
    with unhandled exception error:
    
    Unhandled exception has occurred in a component in your
    application. If you click Continue, the application will ignore
    this error and attempt to continue.
    
    CM-REQ-4158 The search path is invalid. An object may contain
    invalid syntax, or an unsupported character, or the user account
    in the namespace may not have sufficient privileges.
    Check the object to ensure that the target destination location
    does not contain special characters.
    CM-REQ-4073 Search path contains invalid token 0.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 11.2.4 Fix Pack 4            *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH61604

  • Reported component name

    COGNOS ANALYTIC

  • Reported component ID

    5724W12XX

  • Reported release

    B24

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-05-30

  • Closed date

    2024-06-28

  • Last modified date

    2024-06-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COGNOS ANALYTIC

  • Fixed component ID

    5724W12XX

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B24","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
28 June 2024