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PH60044: WELCOME HOME PAGE FREEZES WHEN RECENT LIST CONTAINS A BIG DATA MODULE THAT CONTAINS A BIG FM PACKAGE.

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APAR status

  • Closed as fixed if next.

Error description

  • Welcome home page freezes when Recent list contains a big data
    module that contains a big FM package. This issue occurs after
    opening the big data module and then you go to the home page and
    the data module is listed under "Recent" tab.
    

Local fix

  • For non-admin users : Disable AI assistant capabilities.
    For admin users : Change to other view as default home page and
    hide Assistant icon using spec.json. (excludeItems name is
    com.ibm.bi.assistant.conversation. )
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 12.0.3                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH60044

  • Reported component name

    COGNOS ANALYTIC

  • Reported component ID

    5724W12XX

  • Reported release

    C02

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-02-27

  • Closed date

    2024-04-25

  • Last modified date

    2024-04-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"C02","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
25 April 2024