IBM Support

PH59029: COGNOS SERVER LOGS SHOULD NOT SHOW THESE WARNING MESSAGES. HOWEVER, BECAUSE THE ISSUE IS WITH CODE, WE SEE THE ISSUE.

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APAR status

  • Closed as fixed if next.

Error description

  • Noticing too many warnings in the logs and those warnings are
    logged as error level. They do not cause any performance or
    product related issue, however, the customer want to understand
    why those warnings are present. It is already been identified
    that the code is incorrect and it is showing it as Error level
    message.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 12.0.3                       *
    ****************************************************************
    Configuration Instructions:
    
    Below is the required procedure for customers to turn off (or
    raise) the logging level for the Trace.caf.general logger which
    will prevent logging the "Request Entering CheckURLHostDomain".
    
    Create a custom diagnostic topic (the existing CAF topic can be
    downloaded and modified). The required part is either disabling
    the "Trace.caf.general" logger like below:
    
          {
               "loggerName": "Trace.caf.general",
               "level": "OFF",
               "additivity": true
           },
    or log ERROR level
          {
               "loggerName": "Trace.caf.general",
               "level": "ERROR",
               "additivity": true
           },
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH59029

  • Reported component name

    COGNOS ANALYTIC

  • Reported component ID

    5724W12XX

  • Reported release

    B24

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-01-05

  • Closed date

    2024-04-25

  • Last modified date

    2024-04-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COGNOS ANALYTIC

  • Fixed component ID

    5724W12XX

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B24","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
25 April 2024