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PH57684: EXPORTING A DASHBOARD TO A PDF FAILS TO RENDER

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You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • After opening dashboard with many tabs and trying to share by
exporting to PDF, the PDF build never finishes

Local fix

  • Customer has found a workaround: to click on each tab and after
this it is possible to export to PDF.

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* All Users                                                    *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See Error Description                                        *
****************************************************************
* RECOMMENDATION:                                              *
* Upgrade to IBM Cognos Analytics 12.0.3                       *
****************************************************************

Problem conclusion

  • 



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PH57684
    • 

  • Reported component name
    COGNOS ANALYTIC
    • 

  • Reported component ID
    5724W12XX
    • 

  • Reported release
    B21
    • 

  • Status
    CLOSED  FIN
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2023-10-20
    • 

  • Closed date
    2024-04-25
    • 

  • Last modified date
    2024-04-25
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

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  • APAR is sysrouted TO one or more of the following:
    

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Fix information


    



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B21","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            25 April 2024
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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