IBM Support

PH56766: WEBSPHERE WINDOWS SERVICE HELPER TOOL (WASSERVICEHELPER) LOGS INCORRECT COMMAND IN ITS REPORT FILE.

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APAR status

  • Closed as program error.

Error description

  • WASService helper tool (wassservicehelper) writes WASService
    commands that are issued to a file called WASServiceCmd.rep.
    The "WASService -add" command is not stored correctly in this
    file.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  IBM WebSphere Application Server Windows    *
    *                  wasservicehelper users                      *
    ****************************************************************
    * PROBLEM DESCRIPTION: The wasservicehelper tool reports       *
    *                      incorrect syntax in report file.        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The wasservicehelper tool can be used to simplify adding and
    removing the Windows service for WebSphere. The tool saves the
    command syntax used in a file named wasservicecmd.rep. The
    command syntax saved is incorrect for "add" commands. This
    does not affect operation, only the information saved in the
    report file is incorrect.
    

Problem conclusion

  • Corrected code to report the command accurately.
    
    The fix for this APAR is targeted for inclusion in fix pack
    8.5.5.25 and 9.0.5.18. For more information, see 'Recommended
    Updates for WebSphere Application Server':
    https://www.ibm.com/support/pages/node/715553
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH56766

  • Reported component name

    WEBSPHERE APP S

  • Reported component ID

    5724J0800

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-09-06

  • Closed date

    2023-09-11

  • Last modified date

    2023-09-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBSPHERE APP S

  • Fixed component ID

    5724J0800

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
12 September 2023