A fix is available
APAR status
Closed as program error.
Error description
When displaying the MONITOR records, the WUI raises an exception when the PPERSUPR value overflows the structure size. The issue affects all views which get values for monitor values, where the number of suppressed performance records is at such a high ratio to written performance records. The message "EYUVC1278E Unable to obtain data for requested View. 'GET' (GET) request failed. (Failed, Exception)." is issued.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All CICSPlex SM Users. * **************************************************************** * PROBLEM DESCRIPTION: WUI views and CMCI requests which GET * * the MONITOR resource for CICS Regions * * fails to return and shows an exception * * when PPERSUPR exceeds structure size. * **************************************************************** * RECOMMENDATION: After applying the PTF that resolves this * * APAR, all CMAS and WUI regions must be * * restarted. These restarts may occur in any * * order. * **************************************************************** WUI views which result in a GET of the MONITOR resource type, such as the default WUI views of EYUSTARTMONITOR.DETAIL1 and EYUSTARTMONITOR.DETAILL2, as well CMCI requests for the resource using external resource name CICSMonitoringAndStatistics can fail with an exception, due to the PPERSUPR value. PPERSUPR is a PERCENT3 value representing percentage of performance records suppressed to writes. If this value becomes too large, such as due to a significant number of suppressed records with very few writes, the value will exceed the size permitted to be in a PERCENT3 value. This results in an exception when retrieving the PERCENT3 value, due to overflow, with EYU0NP3F returning return code 8 (NAG0_DISASTER) with reason 2 (NAG0_OVERFLOW). This then gets reported as an exception to the WUI view and CMCI request.
Problem conclusion
PPERSUPR has been changed to return a value of '-1.000' when the calculated value would exceed the allowed size of the PERCENT3 structure. The MONITOR resource table reference in IBM Documentation will be updated to have the description of the PPERSUPR attribute detail that '-1.000' may be returned when the calculated value is too large for the output structure.
Temporary fix
Comments
APAR Information
APAR number
PH56666
Reported component name
CICS TS Z/OS V6
Reported component ID
5655YA100
Reported release
40M
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-08-31
Closed date
2023-09-19
Last modified date
2023-10-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
UI93621
Modules/Macros
CJH0NAG0 CJH0NLRT CJHTNAGH CJI0NAG0 CJI0NLRT CJITNAGI CJJ0NAG0 CJJ0NLRT CJJTNAGJ DFHWUI2E EYU0NAG0 EYU0NLRA EYU0NLRT EYU0NQGR EYU0NSGR EYUA0125 EYUC0125 EYUE0125 EYUL0125 EYUP0125 EYUT0125 EYUTNAGA EYUY0125
Fix information
Fixed component name
CICS TS Z/OS V6
Fixed component ID
5655YA100
Applicable component levels
R40M PSY UI93621
UP23/09/26 P F309
Fix is available
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Document Information
Modified date:
02 October 2023