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PH56666: EXCEPTION IN WUI DISPLAYING MONITOR RECORDS WHEN PPERSUPR VALUE EXCEEDS STRUCTURE SIZE.

A fix is available

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APAR status

  • Closed as program error.

Error description

  • When displaying the MONITOR records, the WUI raises an exception
    when the PPERSUPR value overflows the structure size. The issue
    affects all views which get values for monitor values, where
    the number
    of suppressed performance records is at such a high ratio to
    written performance records.
    
    The message "EYUVC1278E Unable to obtain data for requested
    View. 'GET' (GET) request failed. (Failed, Exception)." is
    issued.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All CICSPlex SM Users.                       *
    ****************************************************************
    * PROBLEM DESCRIPTION: WUI views and CMCI requests which GET   *
    *                      the MONITOR resource for CICS Regions   *
    *                      fails to return and shows an exception  *
    *                      when PPERSUPR exceeds structure size.   *
    ****************************************************************
    * RECOMMENDATION: After applying the PTF that resolves this    *
    *                 APAR, all CMAS and WUI regions must be       *
    *                 restarted. These restarts may occur in any   *
    *                 order.                                       *
    ****************************************************************
    WUI views which result in a GET of the MONITOR resource type,
    such as the default WUI views of EYUSTARTMONITOR.DETAIL1 and
    EYUSTARTMONITOR.DETAILL2, as well CMCI requests for the resource
    using external resource name CICSMonitoringAndStatistics can
    fail with an exception, due to the PPERSUPR value.
    
    PPERSUPR is a PERCENT3 value representing percentage of
    performance records suppressed to writes. If this value becomes
    too large, such as due to a significant number of suppressed
    records with very few writes, the value will exceed the size
    permitted to be in a PERCENT3 value. This results in an
    exception when retrieving the PERCENT3 value, due to overflow,
    with EYU0NP3F returning return code 8 (NAG0_DISASTER) with
    reason 2 (NAG0_OVERFLOW). This then gets reported as an
    exception to the WUI view and CMCI request.
    

Problem conclusion

  • PPERSUPR has been changed to return a value of '-1.000' when
    the calculated value would exceed the allowed size of the
    PERCENT3 structure.
    
    The MONITOR resource table reference in IBM Documentation will
    be updated to have the description of the PPERSUPR attribute
    detail that '-1.000' may be returned when the calculated value
    is too large for the output structure.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH56666

  • Reported component name

    CICS TS Z/OS V6

  • Reported component ID

    5655YA100

  • Reported release

    40M

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-08-31

  • Closed date

    2023-09-19

  • Last modified date

    2023-10-02

  • APAR is sysrouted FROM one or more of the following:

    PH55865

  • APAR is sysrouted TO one or more of the following:

    UI93621

Modules/Macros

  • CJH0NAG0 CJH0NLRT CJHTNAGH CJI0NAG0 CJI0NLRT CJITNAGI CJJ0NAG0
    CJJ0NLRT CJJTNAGJ DFHWUI2E EYU0NAG0 EYU0NLRA EYU0NLRT EYU0NQGR
    EYU0NSGR EYUA0125 EYUC0125 EYUE0125 EYUL0125 EYUP0125 EYUT0125
    EYUTNAGA EYUY0125
    

Fix information

  • Fixed component name

    CICS TS Z/OS V6

  • Fixed component ID

    5655YA100

Applicable component levels

  • R40M PSY UI93621

       UP23/09/26 P F309

Fix is available

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Document Information

Modified date:
02 October 2023