PH54820: WORKING REPORT URL SHOWS 'CANNOT LOGIN', AND LOGS USER IN WITHOUT RUNNING REPORT, IF USER ISN'T ALREADY LOGGED IN

APAR status

• Closed as documentation error.

Error description

• Custom report URL works correctly when user is already logged in
  to Cognos.
  The same URL does not work if the user is not logged in to
  Cognos. After submitting login details, 'Cannot login' is
  displayed, the user is logged in once dismissing messages, and
  the report is not run.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * CA users                                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Custom report URL works correctly when user is already       *
  * logged in to Cognos.                                         *
  * The same URL does not work if the user is not logged in to   *
  * Cognos. After submitting login details, 'Cannot login' is    *
  * displayed, the user is logged in once dismissing messages,   *
  * and the report is not run.                                   *
  *                                                              *
  * Reproduction Steps:                                          *
  * 1. Navigate to http://cognoslts31.fyre.ibm.com:9300/bi and   *
  * log in with w3                                               *
  * 2. Visit the following custom URL:                           *
  * http://cognoslts31.fyre.ibm.com:9300/bi/?pathRef=.public_fol *
  * ders%2F%2A%2ATestcase%2A%2A%2FDeanH%2Furlreport&prompt=false *
  * &format=HTML&promptParameters={"name":"pCountry","value":Ý{" *
  * use":"Canada"},{"use":"Germany"}¨}&promptParameters={"name": *
  * "pCity","value":Ý{"use":"Calgary"},{"use":"Hamburg"}¨}       *
  * 3. Note the report runs and returns two records              *
  * 4. Log out of Cognos                                         *
  * 5. Visit the same custom URL and log in                      *
  * 6. Note the 'Cannot login' error message                     *
  * 7. Dismiss the error and accept to reload the application    *
  * 8. User is logged in and the welcome page is displayed       *
  *                                                              *
  * Expected: The user is logged in and the report is run, as it *
  * does in step 3                                               *
  * Actual: The user is logged in after dismissing 'Cannot       *
  * login' error, and the welcome page is displayed              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• These topics contain the required info:
  https://www.ibm.com/docs/en/cognos-analytics/12.0.0?topic=mc-cre
  ating-custom-urls-display-run-cognos-analytics-content
  https://www.ibm.com/docs/en/cognos-analytics/12.0.0?topic=conten
  t-promptparameters-option-syntax
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels