IBM Support

PH54615: unstoppable server isn't killed by node agent

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APAR status

  • Closed as program error.

Error description

  • NodeAgent does not kill the appserver
    when appserver can not be stopped by nodeagent for being not
    responsive.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server version 8.5.5 or later               *
    ****************************************************************
    * PROBLEM DESCRIPTION: NodeAgent does not kill the appserver   *
    *                      when appserver can not                  *
    *                      be stopped by nodeagent for being not   *
    *                      responsive.                             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    NodeAgent does not kill the appserver when appserver can not
    be stopped by nodeagent for being not responsive. So when the
    nodeagent try to restart the AppServer it is failing with port
    conflict error.
    

Problem conclusion

  • The code is corrected to make sure nodeagent is killing the
    appserver if it can not be stopped for being not responsive.
    The fix for this APAR is targeted for inclusion in fix pack
    8.5.5.24 and 9.0.5.17. For more information, see 'Recommended
    Updates for WebSphere Application Server':
    https://www.ibm.com/support/pages/node/715553
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH54615

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-05-18

  • Closed date

    2023-05-26

  • Last modified date

    2023-05-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
30 May 2023