PH54100: PRODUCT REGISTRATION FAILURE FOR SMF89

APAR status

• Closed as program error.

Error description

• Product Registration is failed when authorized service group
  PRODMGR is not available.
  CWWKB0108I is issued incorrectly though the product registration
  is failed.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:  All users of IBM WebSphere Application      *
  *                  Server for z/OS Liberty                     *
  ****************************************************************
  * PROBLEM DESCRIPTION: Product registration is incorrectly     *
  *                      reported to be successful when          *
  *                      authorized services under group         *
  *                      PRODMGR are not enabled                 *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  During server startup, application server registration is
  incorrectly reported to be successful (CWWKB0104I) when the
  server profile to access authorized services under group
  PRODMGR is not enabled.
  If the product is not registered, SMF type 89 (product
  utilization) records are not written for the server in
  question.
  The product registration failure can be seen if native traces
  are enabled. The traces show a PC RC: 4100 during product
  registration:
  CWWKB0104I: Authorized service group PRODMGR is not available.
  â?¦
  Trace: xx/xx/xx x:xx.xx:xxx GMT t=xxxxxx key=P8
  Description: ntv_registerProduct. Entry
  Trace: xx/xx/xx x:xx.xx:xxx GMT t=xxxxxx key=P8
  Description: ntv_registerProduct. Authorized call failed:
  Bad PC RC.
  Authorized PC RC: 4100
  Trace: xx/xx/xx x:xx.xx:xxx GMT t=xxxxxx key=P8
  Description: ntv_registerProduct. Exit
  Return Code: 0
  â?¦
  I CWWKB0108I: IBM CORP product WAS FOR Z/OS version x.x.x.x
  successfully registered with z/OS.
  

Problem conclusion

• The fix for this APAR is targeted for inclusion in fix pack
  23.0.0.5. For more information, see 'Recommended Updates for
  WebSphere Application Server':
  https://www.ibm.com/support/pages/node/715553
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LIBERTY PROF -

• Fixed component ID

  5655W6514

Applicable component levels