PH53449: UNABLE TO UPLOAD GZ FILES OTHER THAN CSV FORMAT.

APAR status

• Closed as documentation error.

Error description

• We can?t upload gz files other than csv format. When we try to
  upload those files, " ***.gz is not a supported file type."
  error occurs. Also, a manual describes that multiple files can
  be compressed into .gz file for a one-step upload, which is
  possible with zip files, but not with gz files.
  

Local fix

• use zip file for uploading
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * ca users                                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * We can?t upload gz files other than csv format.              *
  * When we try to upload those files, the following error       *
  * occurs.                                                      *
  *                                                              *
  *    ***.gz is not a supported file type.                      *
  *                                                              *
  * Also, the manual describes that multiple files can be        *
  * compressed into .gz file for a one-step upload.              *
  * https://www.ibm.com/docs/en/cognos-analytics/11.2.0?topic=da *
  * ta-uploaded-files                                            *
  *                                                              *
  * It is possible with zip files, but not with gz files because *
  * multiple files cannot be compressed to gz unless we are      *
  * grouped together by tar archive, etc.                        *
  *                                                              *
  * TESTCASE DETAILS:                                            *
  * Reproduced on CA 11.2.4 GA and CA 11.2.4 FP1                 *
  *                                                              *
  * # Steps to reproduce                                         *
  * 1 Download APAR.7z and extract the file.                     *
  * Note: You can see gz files under APAR\data\gz folder. I      *
  * compressed each Cognos sample file with 7zip tool.           *
  *                                                              *
  * 2 Launch CA portal.                                          *
  * 3 Upload "Customer_analysis_csv1.csv.gz" to CA portal.       *
  * Note: You can upload the file without error.                 *
  *                                                              *
  * 4 Upload other gz file such as "Weather_analytics.xlsx.gz".  *
  * Defect1: The following error occurs.                         *
  * Weather_analytics.xlsx.gz is not a supported file type.(see  *
  * Defect.png in the screen shot folder of the attached zip     *
  * file)                                                        *
  * Expect:  We can upload the file without error.               *
  *                                                              *
  * # Investigation                                              *
  * Even if the gz file name was changed form "***.xlsx.gz" to   *
  * "***.gz", the same error occurs.                             *
  *                                                              *
  * # Workaround                                                 *
  * Use zip file.                                                *
  *                                                              *
  * # Attached file                                              *
  * APAR.7z(                                                     *
  * cmplst.txt                                                   *
  * screen captures                                              *
  * logs: cogaudit.log/cognosserver.log (No error outputted)     *
  * )                                                            *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The updates are published in CA Docs 12, 11.2, and 11.1
  https://www.ibm.com/docs/en/cognos-analytics/12.0.0?topic=files-
  supported-file-types
  https://www.ibm.com/docs/en/cognos-analytics/11.2.0?topic=files-
  supported-file-types
  https://www.ibm.com/docs/en/cognos-analytics/11.1.0?topic=data-u
  ploaded-files
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels