IBM Support

PH53404: PAST ACTIVITIES IN COGNOS ANALYTICS 11.2.4 SHOWS " SOMETHING IS NOT QUITE RIGHT. "

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APAR status

  • Closed as program error.

Error description

  • Case: TS012289900
    
    Past activities in both " manage> activities> past " and "my
    schedules and subscriptions > past " doesn't work as expected
    with error: " Something Is not quite right. ". However, past
    activities working fine in the Administration Console.
    
    When tested internally, issue has been confirmed directly
    related to PH51887: SEARCH SHOWING BLANK PAGE. Once search issue
    is resolved on the environment past activities start working as
    expected.
    
    Steps to reproduce:
    
    1- Set OS locale, OS display language and region locale to
    German
    2- Have an environment on base 11.2.4
    3- Check if search is working
    4- Check if past activities are working.
    5- Change OS locale, display language and region locale to US/EN
    6- Confirm the search is working.
    7- Confirm past activities are back and working as expected.
    

Local fix

  • Change OS locale and region locale to US/EN
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 11.2.4 Fix Pack 1            *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH53404

  • Reported component name

    COGNOS ANALYTIC

  • Reported component ID

    5724W12XX

  • Reported release

    B09

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-03-21

  • Closed date

    2023-03-27

  • Last modified date

    2023-03-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COGNOS ANALYTIC

  • Fixed component ID

    5724W12XX

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B09","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
28 March 2023