APAR status
Closed as fixed if next.
Error description
Case: TS008997362 Reference: https://jsw.ibm.com/browse/CACON-3106 Logging the apar for the above JIRA item after @george.xu@ca.ibm.com requested. The following callstack observed and CA http connection pool is exhausted and the customer needs to restart the system hourly to keep going. Investigating the root cause. attached one victim thread - not sure if the thread stack caused the leak. The following callstack is likely the cause. at com.ibm.bi.content.appres.palettes.CaRestGenDocSearcher.listPubl ic()Lcom/ibm/bi/json/JsonArray; (CaRestGenDocSearcher.java:43(Compiled Code)) at com.ibm.bi.content.appres.palettes.CmPaletteRepository.listPubli c()Ljava/util/List; (CmPaletteRepository.java:178(Compiled Code)) at com.ibm.bi.content.appres.palettes.PaletteResourceImpl.listPubli cPalettes()Ljavax/ws/rs/core/Response$ResponseBuilder; (PaletteResourceImpl.java:45) at com.ibm.bi.content.appres.palettes.PaletteResource.listPublicPal ettes(Ljava/lang/String;)Ljavax/ws/rs/core/Response; (PaletteResource.java:68) at sun.reflect.GeneratedMethodAccessor714.invoke(Ljava/lang/Object; [Ljava/lang/Object;)Ljava/lang/Object; (null) Files from Jira item has been uploaded as well however content-service.war file was too big to be uploaded to this APAR.
Local fix
Provided a new content-service.war file and this solved the connection pool leak issue.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Analytics 12.0.0 * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PH52773
Reported component name
COGNOS ANALYTIC
Reported component ID
5724W12XX
Reported release
B09
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-02-22
Closed date
2023-06-06
Last modified date
2023-06-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B09","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
07 June 2023