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PH52551: BUILD ORDER IN DOCKERFILE_SERVER_INSTANCE CAUSES TRUST FAILURE WHERE PIP REPOSITORY HAS IN-HOUSE CA CERTS

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APAR status

  • Closed as fixed if next.

Error description

  • WARNING: Retrying (Retry(total=0, connect=None, read=None,
    redirect=None, status=None)) after connection broken by
    'SSLError(SSLCertVerificationError(1, '[SSL:
    CERTIFICATE_VERIFY_FAILED] certificate verify failed: self
    signed certificate in certificate chain (_ssl.c:1129)'))':
    /repository/pypi-proxy/simple/pixiedust/
    Could not fetch URL
    https://SERVERNAME:8081/repository/pypi-proxy/simple/pixiedust/:
    There was a problem confirming the ssl certificate:
    HTTPSConnectionPool(host='SERVERNAME', port=8081): Max retries
    exceeded with url: /repository/pypi-proxy/simple/pixiedust/
    (Caused by SSLError(SSLCertVerificationError(1, '[SSL:
    CERTIFICATE_VERIFY_FAILED] certificate verify failed: self
    signed certificate in certificate chain (_ssl.c:1129)'))) -
    skipping
    ERROR: Could not find a version that satisfies the requirement
    pixiedust==1.1.17 (from versions: none)
    ERROR: No matching distribution found for pixiedust==1.1.17
    Could not fetch URL
    https://SERVERNAME:8081/repository/pypi-proxy/simple/pip/: There
    was a problem confirming the ssl certificate:
    HTTPSConnectionPool(host='SERVERNAME', port=8081): Max retries
    exceeded with url: /repository/pypi-proxy/simple/pip/ (Caused by
    SSLError(SSLCertVerificationError(1, '[SSL:
    CERTIFICATE_VERIFY_FAILED] certificate verify failed: self
    signed certificate in certificate chain (_ssl.c:1129)'))) -
    skipping
    The command '/bin/sh -c if [ -s additional_pip_packages.txt ];
    then         pip install --user -r additional_pip_packages.txt;
    fi  && rm additional_pip_packages.txt' returned a non-zero code:
    1
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 12.0.1                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH52551

  • Reported component name

    COG WRKSPC

  • Reported component ID

    5724W12BI

  • Reported release

    B09

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-02-12

  • Closed date

    2023-09-26

  • Last modified date

    2023-09-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B09","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
26 September 2023