IBM Support

PH51666: BUTTONS ARE NOT SHOWING PROPERLY, WHEN JAWS IS LAUNCHED, IT READTHE NAME OF THE BUTTON 3 TIMES USING JAWS IN CA 11.2.2.

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APAR status

  • Closed as fixed if next.

Error description

  • Buttons are not showing correct name when using the Cognos
    Accessibility with JAWS. It should ideally read as Content
    Button but it is reading as Content Content Content Content
    Button which is incorrect and the issue can be reproduced at
    several other locations.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Descriptions                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 12.0.0                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH51666

  • Reported component name

    COGNOS ANALYTIC

  • Reported component ID

    5724W12XX

  • Reported release

    B21

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-12-30

  • Closed date

    2023-06-06

  • Last modified date

    2023-06-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B21","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
07 June 2023