APAR status
Closed as fixed if next.
Error description
Running two reports consecutively, second report running in Excel format will display error message XQE-GEN-0010 Found an internal error: '!mapSuccess - reportName=4.1 Mortgage Sales Performance by Region - edgeName=9 - edgeOrdinal=0 - tuple=(RHB Retail, All Staffs, All Sources).'. The issue only happens with Excel and PDF format. It is not seen if the second report is run by itself, after restarting QueryService.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Analytics 11.2.4 * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PH49661
Reported component name
COGNOS ANALYTIC
Reported component ID
5724W12XX
Reported release
B21
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-09-20
Closed date
2022-12-16
Last modified date
2022-12-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B21","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
16 December 2022