IBM Support

PH49540: REPORTS NOT COMPLETING IN EXPECTED TIME OR GET HUNG IN EXECUTINGSTATE.

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APAR status

  • Closed as program error.

Error description

  • Reports not completing in expected time or get hung in executing
state.

After the system hits CPU limits we see irregular report
completion and delayed response in the environment.

Local fix

  • Currently the only option is to restart the app server to
continue normal operation

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* All Users                                                    *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See Error Description                                        *
****************************************************************
* RECOMMENDATION:                                              *
* Upgrade to IBM Cognos Analytics 11.1.7 Fix Pack 7            *
****************************************************************

Problem conclusion

  • Code Fix

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PH49540
    • 

  • Reported component name
    COGNOS ANALYTIC
    • 

  • Reported component ID
    5724W12XX
    • 

  • Reported release
    B21
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2022-09-15
    • 

  • Closed date
    2023-05-05
    • 

  • Last modified date
    2023-05-05
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    COGNOS ANALYTIC
    • 

  • Fixed component ID
    5724W12XX
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B21","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            05 May 2023
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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