PH48070: IZUG856E OCCURS WHEN RETRIEVING VERY LARGE JOB OUTPUT VIA REST JOBS API

Obtain the fix for this APAR.

APAR status

• Closed as program error.

Error description

• When retrieving very large job output, an error message occurs:
  "IZUG856E z/OSMF cannot confirm that the request completed
  because the server did not respond in the time allotted.
  Refresh the page, or try the request again."
  
  This can occur either when requesting sufficiently large output
  via REST JOBS API directly, or as part of a zOSMF workflow that
  may be calling the RAST JOBS API under the covers to retrieve
  submitted job status.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All users of IBM z/OSMF V2R4 and V2R5        *
  *                 Workflows task.                              *
  ****************************************************************
  * PROBLEM DESCRIPTION: When displaying big job output in       *
  *                      Workflows task with enough Java heap    *
  *                      configured, an error message occurs:    *
  *                      "IZUG856E z/OSMF cannot confirm that    *
  *                      the request completed because the       *
  *                      server did not respond in the time      *
  *                      allotted. Refresh the page, or try the  *
  *                      request again."                         *
  ****************************************************************
  When displaying big job output in Workflows task with enough
  Java heap configured, an error message occurs: "IZUG856E z/OSMF
  cannot confirm that the request completed because the server did
  not respond in the time allotted. Refresh the page, or try the
  request again."
  

Problem conclusion

• With the fix, the problem described in the problem summary
  is solved.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  UI82762 UI82763

Modules/Macros

• IZUWFCAA
  

Fix information

• Fixed component name

  Z/OSMF WORFKLOW

• Fixed component ID

  5655S2807

Applicable component levels

• R247 PSY UI82763

     UP22/10/19 P F210

• R257 PSY UI82762

     UP22/10/19 P F210

Fix is available

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