APAR status
Closed as fixed if next.
Error description
An error occurred while rendering the page. More Information PDF.js v2.6.0 (build: f35b76e) Message: Failed to execute 'createImageData' on 'CanvasRenderingContext2D': The source width is zero or not a number. Stack: Error: Failed to execute 'createImageData' on 'CanvasRenderingContext2D': The source width is zero or not a number. The error appeared on every web browsers. It is appearing when many data are selected in a prompt value The report specification and template are attached. Issue was reproduced : http://cognosenv.fyre.ibm.com:9900/bi/?pathRef=.public_folders%2 F%2A%2A%2ATEST%2BCASES%2BHERE%2A%2A%2A%2FKamila%2FTS008954387_re port
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Analytics 12.0.0 * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PH47909
Reported component name
COGNOS ANALYTIC
Reported component ID
5724W12XX
Reported release
B17
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-07-12
Closed date
2023-06-06
Last modified date
2023-06-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B17","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
07 June 2023