PH47093: ROLE CUSTOMISATION IS NOT WORKING IN CAOC ONDEMAND FOR STANDARD LICENSE USERS

APAR status

• Closed as documentation error.

Error description

• When attempting to configure role customisation in CAOC
  ondemand, it's not working for Standard license users
  
  Role customisation documentation:
  https://www.ibm.com/docs/en/cognos-analytics/11.1.0?topic=namesp
  ace-customizing-roles
  

Local fix

• Workaround:
  a) Use object permissions to control accesses
  b) You may create Extensions to mask certain elements of the UI
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * CA users                                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * blem:                                                        *
  * When attempting to configure role customisation in CAOC      *
  * ondemand, it's not working for Standard license users        *
  *                                                              *
  * Investigation:                                               *
  * - Replicated on multiple servers, notibly US1 (us1.and AP1.  *
  * - confirmed issue is only against Standard license users,    *
  * where Premium license users are able to set up role          *
  * customisation without issues.                                *
  * - according to OM (Tim Aston) this is working as designed.   *
  * As this is the case, we should document this in:             *
  * https://www.ibm.com/docs/en/cognos-analytics/11.2.0?topic=st *
  * arted-cognos-analytics-offerings                             *
  *                                                              *
  * Recreate:                                                    *
  *                                                              *
  * ? created a new ibmid                                        *
  * ? added new ibmid to standard license for US1 (i used up     *
  * last remaining standard license - there's only two available *
  * | feel free to delete it)                                    *
  * ? logged in and confirmed standard license                   *
  * ? logged out and logged in as premium user                   *
  * ? added new custom role ('rolecustomisation')                *
  * ? added standard user to 'rolecustomisation' role            *
  * ? ensured role profile is 10                                 *
  * ? make any immediate visible changes (i removed home ->      *
  * manage icon)                                                 *
  * ? log out as premium and cleared cache                       *
  * ? log in as standard                                         *
  * ? confirm user is in 'rolecustomisation' role                *
  * ? confirmed user still has access to manage icon             *
  * ____________________                                         *
  *                                                              *
  * ? logged out as standard                                     *
  * ? logged in as premium                                       *
  * ? added premium user to 'rolecustomisation' role             *
  * ? logged out and relogged in as premium                      *
  * ? confirmed that manage icon is now gone as expected         *
  *                                                              *
  * Other:                                                       *
  * Slack conversation with OMs (Tim):                           *
  * https://ibm-analytics.slack.com/archives/C1P2WRCF7/p16532763 *
  * 63325929                                                     *
  *                                                              *
  * Role customisation documentation:                            *
  * https://www.ibm.com/docs/en/cognos-analytics/11.1.0?topic=na *
  * mespace-customizing-roles                                    *
  *                                                              *
  * Recommendation:                                              *
  * Please update the documentation to reflect that Role         *
  * Customisation is not supported for Standard license users.   *
  * https://www.ibm.com/docs/en/cognos-analytics/11.2.0?topic=st *
  * arted-cognos-analytics-offerings                             *
  *                                                              *
  * Better yet, take it out of the product. If it doesn't work   *
  * it should not be there.                                      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• I have made the update in the 11.2 and 12.0 versions of the
  topic:
  *
  https://ibmdocs-test.dcs.ibm.com/docs/en/cognos-analytics/11.2.0
  ?topic=cognos-analytics-offerings#concept_kkd_vbd_g4b__user_cap_
  6
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels