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PH43552: COGNOS 11.1.7 STARTS TO HAVE CM HANG/CORE ISSUE RELATED TO SOLR

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You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • SOLR process occupies high JVM memory
    

Local fix

  • To reduce the problem you can perform the following steps:
    
    Edit
    <install>\webapps\p2pd\WEB-INF\cm\tasks\config\crawlerTask.xml
    Change the restartInMinutes value from ?10? to ?1440".
    Requires a CM restart.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 11.2.2                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH43552

  • Reported component name

    COG ADMINISTRAT

  • Reported component ID

    5724W12AD

  • Reported release

    B09

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-01-22

  • Closed date

    2022-03-28

  • Last modified date

    2022-03-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B09"}]

Document Information

Modified date:
29 March 2022