IBM Support

PH43247: "AN ERROR HAS OCCURRED SO THE SCHEDULE COULD NOT BE UPDATED" WHEN SAVING A SCHEDULE WITH NEW PROMPTS VALUES

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APAR status

  • Closed as program error.

Error description

  • "AN ERROR HAS OCCURRED SO THE SCHEDULE COULD NOT BE UPDATED"
    when saving a schedule with new prompts values
    

Local fix

  • Delete prompt values and recreate them
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 11.1.7 Fix Pack 5            *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH43247

  • Reported component name

    COGNOS ANALYTIC

  • Reported component ID

    5724W12XX

  • Reported release

    B17

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-01-11

  • Closed date

    2022-06-03

  • Last modified date

    2022-06-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COGNOS ANALYTIC

  • Fixed component ID

    5724W12XX

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B17"}]

Document Information

Modified date:
04 June 2022