IBM Support

PH42297: OIDC OKTA LOGIN LOOPS INDEFINITELY WITH NO MEANING ERROR MESSAGEFOR USER WITH NO AUTHORIZE ASSIGNMENT TO OIDC APPLICATION

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • OIDC OKTA login loops indefinitely with no meaning error message
    for user with NO AUTHORIZE assignment to OIDC Application
    

Local fix

  • Grant / assign user to authorize access to OIDC endpoint
    discovery application.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 11.2.2                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH42297

  • Reported component name

    COG ADMINISTRAT

  • Reported component ID

    5724W12AD

  • Reported release

    B09

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-11-22

  • Closed date

    2022-03-28

  • Last modified date

    2022-03-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B09"}]

Document Information

Modified date:
29 March 2022