IBM Support

PH41504: APPSERVERS GO INTO RETRY CYCLE WITH ERROR MESSAGE "EXCEPTION CAUGHT INCREASING RANGE OF UNIQUE KEY GENERATOR!"

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • The flow of messages between Messaging Engines gets
    into a retry cycle that never resolves itself. The
    following error message is produced repeatedly:
    
    Caused by: javax.jms.JMSException: CWSIA0067E: An exception was
    received during the call to the method
    JmsMsgProducerImpl.sendMessage (#4):
    com.ibm.ws.sib.processor.exceptions.SIMPResourceException:
    com.ibm.websphere.sib.exception.SIResourceException: CWSIP0002E:
    An internal messaging error occurred in
    com.ibm.ws.sib.processor.impl.PubSubInputHandler,
    1:3109:1.331.1.4, com.ibm.ws.sib.msgstore.PersistenceException:
    Exception caught increasing range of unique key generator!.
    at com.ibm.ws.sib.api.jms.impl.JmsMsgProducerImpl.sendMe
    ssage(JmsMsgProducerImpl.java:1350)
    at com.ibm.ws.sib.api.jms.impl.JmsMsgProducerImpl.send(J
    msMsgProducerImpl.java:737)
    at com.ibm.lconn.events.internal.publish.impl.JMSPublish
    er.publishEvent(JMSPublisher.java:211)
    ... 89 more
    
    and the error stack below can be seen in the trace:
    
    java.lang.NullPointerException
    at com.ibm.ws.sib.processor.impl.BaseDestinationHandler.getRou
    tingDestinationAddr(BaseDestinationHandler.java:4872)
    at com.ibm.ws.sib.processor.impl.PtoPInputHandler.internalHand
    leMessage(PtoPInputHandler.java:486)
    at com.ibm.ws.sib.processor.impl.PtoPInputHandler.handleMessag
    e(PtoPInputHandler.java:264)
    at com.ibm.ws.sib.processor.impl.PtoPInputHandler.deliverOrder
    edMessages(PtoPInputHandler.java:2483)
    at com.ibm.ws.sib.processor.gd.GuaranteedTargetStream.processA
    ckExpected(GuaranteedTargetStream.java:1269)
    at com.ibm.ws.sib.processor.gd.TargetStreamManager.handleAckEx
    pectedMessage(TargetStreamManager.java:998)
    at com.ibm.ws.sib.processor.impl.AbstractInputHandler.handleCo
    ntrolMessage(AbstractInputHandler.java:757)
    at com.ibm.ws.sib.processor.io.RemoteMessageReceiver.processCo
    ntrolMessage(RemoteMessageReceiver.java:579)
    at com.ibm.ws.sib.processor.io.RemoteMessageReceiver.receiveMe
    ssage(RemoteMessageReceiver.java:362)
    at
    com.ibm.ws.sib.processor.io.MPIO.receiveMessage(MPIO.java:211)
    at com.ibm.ws.sib.comms.server.mesupport.METransportReceiveLis
    tener.rcvMessage(METransportReceiveListener.java:848)
    at com.ibm.ws.sib.comms.server.mesupport.METransportReceiveLis
    tener.dataReceived(METransportReceiveListener.java:347)
    at com.ibm.ws.sib.jfapchannel.impl.rldispatcher.ConversationRe
    ceiveListenerDataReceivedInvocation.invoke(ConversationReceiveL
    istenerDataReceivedInvocation.java:195)
    at com.ibm.ws.sib.jfapchannel.impl.rldispatcher.ReceiveListene
    rDispatchQueue.run(ReceiveListenerDispatchQueue.java:542)
    at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1892)
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of IBM WebSphere Application Server   *
    *                  using Publish                               *
    *                  Subscribe JMS messages within several       *
    *                  Messaging Engines in a                      *
    *                  bus.                                        *
    ****************************************************************
    * PROBLEM DESCRIPTION: PubSub messages stop flowing between    *
    *                      Messaging Engines and messages build    *
    *                      up                                      *
    *                      at the sending end.                     *
    ****************************************************************
    * RECOMMENDATION:  If seen apply the fix.                      *
    ****************************************************************
    PubSub messages stop flowing between messaging engines. An FFDC
    with the stack element
    java.lang.NullPointerException
    at com.ibm.ws.sib.processor.impl.BaseDestinationHandler.getRou
    tingDestinationAddr(BaseDestinationHandler.java:4872)
    is produced.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH41504

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-10-21

  • Closed date

    2022-02-11

  • Last modified date

    2022-02-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5"}]

Document Information

Modified date:
12 February 2022