IBM Support

PH40084: QUERY SERVICE INTERNAL ERROR SHOWS UP WHEN USING EXCLUDE FEATUREIN DASHBOARD

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You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • In 11.1.7 FP2, A user creates a dashboard which is based on TM1
    cube. With two or more filters in place, while using 'exclude'
    feature, query service internal error shows up.
    Issue is reproducible easily using TM1 cube and can be tricky if
    try to reproduce using Powercube but not reproducible with DMR
    packages
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 11.2.3                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH40084

  • Reported component name

    COGNOS ANALYTIC

  • Reported component ID

    5724W12XX

  • Reported release

    B0A

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-08-24

  • Closed date

    2022-08-31

  • Last modified date

    2022-08-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B0A","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
01 September 2022