APAR status
Closed as Permanent restriction.
Error description
In Cognos Analytics, accessing the Help Page links in legacy studios (event studio, analysis studio, query studio, workspace) through Internet Explorer will show a new window that loads a blank page.
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * All * **************************************************************** * PROBLEM DESCRIPTION: * * see description * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
IBM Docs no longer supports Internet Explorer. To access IBM Documentation directly, or via a link within Cognos Analytics, clients will need to use an alternate browser
Temporary fix
Comments
APAR Information
APAR number
PH38945
Reported component name
COGNOS ANALYTIC
Reported component ID
5724W12XX
Reported release
B17
Status
CLOSED PRS
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-07-13
Closed date
2021-10-19
Last modified date
2021-10-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B17"}]
Document Information
Modified date:
20 October 2021